PENERAJU KEBITARAAN PENDIDIKAN

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Client Charter

  • Counter service for all transactions is entertained within five (5) minutes.
  • To inform the promotion interview results to the candidate within fifteen (15) days from the date result received from the appointing authority.
  • Ensure appropriate training is provided to enable employees to achieve Continuous Professional Development (CPD) as approved in the current year.
  • Issue a letter of position confirmation to the staff within five (5) working days after the date of the meeting with the Vice-Chancellor / Registrar.
  • Issues interview result letter of study leave to candidates not later than five (5) working days after the interview.
  • To ensure The Annual Performance Evaluation Reporting System (LNPT) will be open before January 15th of each year on schedule.
  • Ensure policies related to Human Resource Management are updated on HRD website not later than one week after approval by University.
  • Ensure that the application for Guarantee Letter is processed within one (1) working days.
  • To inform the contract extension results within one (1) month from the date receiving approval by appointing authority.
  • Feedback to complainants should be made within one (1) working day to inform them that their complaints have been addressed and will be resolved.

LAPORAN PENCAPAIAN PIAGAM PELANGGAN PUSAT TANGGUNGJAWAB

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Human Resources Division

Sultan Abdul Jalil Shah Campus,
35900 Tanjong Malim,
Perak, Malaysia

bsm@upsi.edu.my

05-450 6344/6365/6478/6328/6350/6494/6610

Copyright © 2024 Universiti Pendidikan Sultan Idris.

Last Update: September 17, 2024

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